And that at a time when the nation is brimming with Don Juanistic fervour. Never in recorded history has there been such a titanic need, hunger and desire for love. Quickly translated, the market for love is… unimaginable! Hard-boiled cynics and myopic marketers may dismiss this line of thought but the savvy, intelligent, sensitive, emo-tracking communication dude gets the drift and taps, full-on, with thumper results! It’s not so hard to figure out why, really. Look around and you see this strange scene with human beings longing to invest in emotion, love, imagination and feelings, both in their life and work, but most of them have one major problem: They don’t have a clue! Declares Isha Khan, a Corporate Consultant, “They are caught flat-footed in the challenge of translating love into a palpable, tangible and credible action. Comprehensively and totally foxed at the task of dovetailing innovation speed and flexibility with the magic and mystique of bonding.” To grounded people (not totally consumed or corrupted by gross and crass materialism that surrounds us), the solution is simple: Get back to Basics. Junk those bulky reports. Dump those research studies. Give love a chance. Leverage this amazing emotion as a strategic device for an enduring emotional connect – with every member across your target group/constituency – and watch the bottomline soar!
Genuine, sensitive and smart communicators have always understood, recognised and leveraged this emotion intelligently to escape from the dreaded ‘commodity trap’ and place brands where they actually belong – at the emotional centric-stage. Confesses veteran behavioural scientist and communication-watcher Kishore Dave, “This is a hallowed space reserved for charismatic brands – Pepsi, Coke, Reebok, Nike, Apple, Fevicol, Vodafone, Airtel, Lux, Surf, HDFC, Samsung, Archies – which inspire a kind of passion and loyalty that are both off-limits and non-negotiable to the touts. Also, what better time than now – harsh, tough, cynical and complex – to bring back the past and get love back-on-track. Celebrate love as emotion, inspiration and motivation Number One! Reaffirm what smart ad guys and marketers have known all along... that in the endless battle lines between emotion and reason, the former leads to action; the latter, only to conclusion”.
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Source : IIPM Editorial, 2011.
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
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