He has designed and introduced innovative and very effective training programs on Customer Relationship Management for leading Customer Care Center in Country and has conducted various programs to enhance the skill set of employees at work which includes - Communication Skills, Motivation, Self development, Team Building and Leadership skills.
Mr. Bhattacharya made this 2 hours session extremely interesting for all the students of IIPM. He discussed all the aspects of communication, making us understand the aspects that should be given high priority while communicating. He also highlighted leadership qualities of leaders from the sports & corporate world.
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